Devon Adamson

Customer Service Specialist
Woods Family Insurance Group, Inc.

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Born and raised in Terre Haute, Indiana, Devon brings empathy, clarity, and dedication to her role as a Customer Service Specialist at Woods Family Insurance Group, INC. With a natural ability to connect and communicate, she’s often the calm, confident voice that clients rely on during their most uncertain moments.

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Insurance, to Devon is more than just policies and paperwork. It's about providing stability, peace of mind, and support when the unexpected happens. She takes pride in being a compassionate guide—someone clients can trust to explain complex coverage, resolve issues, and make their day just a little easier.

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What sets her apart is her deep emotional intelligence, ability to listen, and knack for tailoring each interaction to the person on the other end of the line. Whether calming a frustrated caller or helping someone understand their options, Devon is committed to turning stressful situations into reassuring experiences—every single day.

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A Bit About Devon Personally

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Devon is a widowed mother of two amazing teenagers, and she’s incredibly proud of who they are becoming. Her home also includes a Great Dane, who adds warmth, a bit of chaos, and plenty of personality to her life.

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She finds joy in life’s quieter moments—getting lost in a good book, letting music shape the day, crocheting, or simply spending quality time with her kids. Travel is another source of inspiration, offering her the chance to experience new cultures and perspectives.

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Some of her favorite words to live by? "Not all who wander are lost."
"I'll be a story in your head. But that's OK: we're all stories, in the end. Just make it a good one, eh?"

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Weekends often mean reading, crocheting, and connecting with her teens—whether on little adventures or just relaxing at home. Living in Terre Haute, she appreciates the small-town charm and the close-knit community that surrounds her.